Privacy and Data Use Policy

The protection of your personal data is particularly important to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, TKG 2003). In this data protection information we inform you about the most important aspects of data processing on our website.


Contact us

If you contact us using a form on the website or by email, the data you provide will be stored in our customer database in order to process your request and in case of follow-up questions. The data will be stored for as long as it is needed to process your request or to fulfill the contract or as long as we need it for our legitimate interest. We will not pass on this data without your consent.
Data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Article 6 Paragraph 1 lit a (consent) and/or f (legitimate interest) of the GDPR.


Cookies

Some of the websites use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offering more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and that your browser saves.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.


Web analytics

This website uses Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plugin available under the following link Install: https://tools.google.com/dlpage/gaoptout?hl=de .

Further information on data protection in connection with Google Analytics and your options in this regard can be found at https://www.google.at/intl/de_ALL/analytics/learn/privacy.html .

Your IP address is recorded but immediately anonymized by shortening the last digits of the IP address. This means that only a rough localization is possible.

The relationship with the web analytics provider is based on the “USA Privacy Shield.”

Data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Article 6 Paragraph 1 lit a (consent) and/or f (legitimate interest) of the GDPR.

Our concern within the meaning of the GDPR (legitimate interest) is to improve our offering and our website. Since the privacy of our users is important to us, the user data is pseudonymized.


Use of Facebook Custom Audience

Remarketing tags from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated into our pages. When you visit our pages, a direct connection is established between your browser and the Facebook server via the remarketing tags. Facebook thereby receives the information that you have visited our site with your IP address. This allows Facebook to assign your visit to our pages to your user account. We can use the information obtained in this way to display Facebook Ads.

We would like to point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Facebook. Further information can be found in Facebook's privacy policy ( www.facebook.com/about/privacy/ ). If you do not want data to be collected via Custom Audience, you can deactivate Custom Audiences here ( www.facebook.com/ads/website_custom_audiences/ ).


Use of Facebook social plugins

Our website uses social plugins (“plugins”) from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins can be recognized by one of the Facebook logos (white “f” on a blue tile or a “thumbs up” sign) or are marked with the addition “Facebook Social Plugin”. The list and appearance of the Facebook social plugins can be viewed here: https://developers.facebook.com/docs/plugins/

If you access a page on our website that contains such a plugin, your browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted from Facebook directly to your browser and integrated into the website. We therefore have no influence on the amount of data that Facebook collects with the help of this plugin and therefore inform you according to our level of knowledge:

By integrating the plugins, Facebook receives the information that you have accessed the corresponding page on our website. If you are logged in to Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plugins, for example by clicking the Like button or leaving a comment, the relevant information will be transmitted from your browser directly to Facebook and stored there. If you are not a member of Facebook, there is still the possibility that Facebook will find out and store your IP address.

The purpose and scope of data collection and the further processing and use of the data by Facebook as well as your related rights and setting options to protect your privacy can be found in Facebook's data protection information: https://www.facebook.com/policy.php .

If you are a Facebook member and do not want Facebook to collect data about you via our website and link it to your member data stored on Facebook, you must log out of Facebook before visiting our website.

It is also possible to block Facebook social plugins with add-ons for your browser, for example with the “Facebook Blocker”.


Use of Google Ads

We use Google Ads, an online advertising program from Google Inc., on our website. Conversion tracking is also used. With this tool, Google Ads sets a cookie on your PC when you come to our website via a Google ad. The cookie is no longer valid after 30 days. It does not serve any personal traceability. If you as a user visit our website and the cookie is still working, we will be able to see, together with Google, that you have clicked on the relevant ad and have been redirected to our site. Each Google Ads customer is assigned a different cookie. Cookies cannot be tracked via the websites of AdWords customers. The data collected through conversion cookies is used to create conversion statistics for AdWords customers. As customers, we find out the total number of users who responded to our ad and were then directed to a website that was provided with a conversion tracking tag. During this process, we do not receive any information with which we could personally identify you as a user. If you reject the tracking process, the Google conversion tracking cookie can be deactivated via your Internet browser. If necessary, use the browser's help function for further information. You can find out more about Google's data protection regulations at https://www.google.de/policies/privacy/.


Google Analytics Remarketing

We use the remarketing function of Google Inc. on our website. With this function, together with Google, we present customized and interest-based advertisements to our visitors. Cookies are set on your computer. These are text files that recognize users when they access pages and thus enable interest-based advertising across the entire Google network. In this context, Google denies the collection of personal data and says it does not establish any connections to other Google services. You can prevent Google's remarketing function by making the appropriate settings at https://www.google.com/settings/ads . Furthermore, the use of cookies can be deactivated via https://www.networkadvertising.org/managing/opt_out.asp or by changing the settings in your browser. If necessary, use its help function. You can find out more about Google Remarketing and Google's general data protection declaration at: https://www.google.com/privacy/ads/ .


Google Maps Plugin

We use a plugin from the Google Maps internet service on our website. The operator of Google Maps is Google Inc., based in the USA, CA 94043, 1600 Amphitheater Parkway, Mountain View. By using Google Maps on our website, information about your use of this website and your IP address will be transmitted to a Google server in the USA and also stored on this server. We have no knowledge of the exact content of the data transmitted or how it is used by Google. In this context, the company denies the connection of the data with information from other Google services and the collection of personal data. However, Google may transmit the information to third parties. If you disable Javascript in your browser, you will prevent Google Maps from running. However, you will then not be able to use the map display on our website. By using our website, you agree to the collection and processing of information by Google Inc. as described. You can find out more about the data protection regulations and terms of use for Google Maps here: https://www.google.com/intl/de_de/help /terms_maps.html .


Webfonts (web character set)

External fonts, Google Fonts, are used on this website. Google Fonts is a service provided by Google Inc. (“Google”). The download takes place from a Google server, which may be located in the USA. The IP address of your device may be stored by Google. Further information can be found in Google's data protection policy, which you can access here:
https://developers.google.com/fonts/faq
https://www.google.com/policies/privacy/

Hotjar

This website uses, among other things, Hotjar, an analysis software from Hotjar Ltd. (“Hotjar”) (http://www.hotjar.com, 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe). With Hotjar it is possible to measure and evaluate usage behavior (clicks, mouse movements, scroll heights, etc.) on our website. The information generated by the “tracking code” and “cookie” about your visit to our website is transmitted to the Hotjar servers in Ireland and stored there.

Hotjar will use this information to evaluate your use of our website, to create usage reports, and to provide other services relating to website use and internet evaluation of the website. Hotjar also uses services from third-party companies, such as Google Analytics and Optimizely, to provide its services. These third-party companies may store information that your browser sends when you visit the website, such as cookies or IP requests. For more information on how Google Analytics and Optimizely store and use data, please see their respective privacy policies. If you continue to use this website, you agree to the above-mentioned processing of the data there by Hotjar and its third-party providers in accordance with their data protection declarations. The cookies that Hotjar uses have different “lifespans”; some remain valid for up to 365 days, some only remain valid during the current visit. You can find more information about Hotjar’s data protection at: https://www.hotjar.com/privacy.

You can prevent Hotjar from collecting data by clicking on the following link and following the instructions there: https://www.hotjar.com/opt-out .


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Email newsletter
Information about the newsletter and consent

With the following information we will inform you about the contents of our newsletter as well as the registration, shipping and statistical evaluation procedures as well as your rights to object. By subscribing to our newsletter, you agree to its receipt and the procedures described.


Use of the shipping service provider “Campaign Monitor”

The newsletter is sent using “Campaign Monitor”, a newsletter distribution platform of the company: Campaign Monitor Pty Ltd, 404/3-5 Stapleton Avenue, Sutherland, NSW, Australia, 2232.

The email addresses of our newsletter recipients, as well as their other data described in this information, are stored on Campaign Monitor's servers in the USA and, if applicable, Germany and Australia. Campaign Monitor uses this information to send and evaluate newsletters on our behalf. Furthermore, Campaign Monitor can, according to its own information, use this data to optimize or improve its own services, e.g. to technically optimize the sending and presentation of newsletters or for economic purposes, to determine which countries the recipients come from. However, Campaign Monitor does not use the data of our newsletter recipients to write to them ourselves or to pass them on to third parties.

We trust in the reliability and IT and data security of Campaing Monitor. Campaign Monitor is committed to complying with the GDPR and has implemented extensive internal measures to ensure this. You can read details about this in this public statement: https://www.campaignmonitor.com/trust/gdpr-compliance/ . The measures taken to ensure the security of the data can be viewed here: https://www.campaignmonitor.com/trust/security/ . We have also concluded a “data processing agreement” with Campaign Monitor. This is a contract in which Campaign Monitor undertakes to protect our users' data, to process it on our behalf in accordance with its data protection regulations and, in particular, not to pass it on to third parties. You can view Campaign Monitor's privacy policy here.


Content of the newsletter

We only send newsletters, emails and other electronic notifications with promotional information (hereinafter “newsletter”) with the consent of the recipient or legal permission. If the contents are specifically described when registering for the newsletter, they are decisive for the user's consent. Our newsletters also contain information about the digital economy and all its branches (this may in particular include references to articles, advertisements, white papers or online presence).


Double opt-in and logging

Registration for our newsletter takes place in a so-called double opt-in process. This means that after you register you will receive an email asking you to confirm your registration. This confirmation is necessary so that no one can log in with someone else's email address.

Registrations for the newsletter are logged in order to be able to provide evidence of the registration process in accordance with legal requirements. This includes storing the registration and confirmation times as well as the IP address. Changes to your data stored in Campaign Monitor are also logged.


Login details

To register for the newsletter, all you need to do is enter your email address.


Statistical survey and analysis

The newsletters contain a so-called “web beacon”, ie a pixel-sized file that is retrieved from the Campaign Monitor server when the newsletter is opened. As part of this retrieval, technical information is initially collected, such as information about the browser and your system, as well as your IP address and the time of retrieval. This information is used to technically improve the services based on the technical data or the target groups and their reading behavior based on their access locations (which can be determined using the IP address) or access times.

The statistical surveys also include determining whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our nor Campaign Monitor's intention to monitor individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.


Online access and data management

There are cases in which we direct newsletter recipients to Campaign Monitor websites. For example, our newsletters contain a link with which newsletter recipients can access the newsletter online (e.g. in the event of display problems in the email program). Furthermore, newsletter recipients can subsequently correct their data, such as their email address. Likewise, Campaign Monitor's privacy policy is only available on their website.

In this context, we would like to point out that cookies are used on Campaign Monitor's websites and that personal data is processed by Campaign Monitor, its partners and the service providers used (e.g. Google Analytics). We have no influence on this data collection. For more information, please see Campaign Monitor's privacy policy. We would also like to point out the possibility of objecting to data collection for advertising purposes on the websites https://www.aboutads.info/choices/ and https://www.youronlinechoices.com/ (for the European area).


Termination/revocation

You can unsubscribe from our newsletter at any time, i.e. revoke your consent. This means that your consent to sending it via Campaign Monitor and the statistical analyzes will expire at the same time. Unfortunately, a separate revocation of sending via Campaign Monitor or the statistical evaluation is not possible.

You will find a link to unsubscribe from the newsletter at the end of each newsletter.


Legal basis General Data Protection Regulation

In accordance with the requirements of the General Data Protection Regulation (GDPR), which applies from May 25, 2018, we inform you that consent to the sending of email addresses is based on Articles 6 (1) (a), 7 (7) GDPR and § 7 (2). No. 3 or paragraph 3 UWG takes place. The use of the shipping service provider Campaign Monitor, the implementation of statistical surveys and analyzes as well as the logging of the registration process are based on our legitimate interests in accordance with Article 6 Paragraph 1 Letter f of the GDPR. Our interest is in using a user-friendly and secure newsletter system that serves our business interests as well as meets the expectations of users.


Your rights

In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can complain to the supervisory authority. In Austria this is the data protection authority.

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